Refund Policy

Last updated: January 1, 2035

We hope every show goes off without a hitch, but sometimes plans change. This policy explains when refunds are available for tickets purchased for Loud Rooms events.

Event Cancellation

If we cancel an event, you will receive a full refund of the ticket price automatically. You don't need to contact us — refunds are processed to the original payment method within 10 business days.

Event Postponement

If an event is rescheduled, your ticket remains valid for the new date. If you cannot attend the new date, you may request a full refund within 14 days of the postponement announcement.

Voluntary Cancellation

Tickets are normally non-refundable if you choose not to attend. However, where seating or packages were booked as refundable, refunds follow the terms stated at the time of purchase.

Requesting a Refund

To request a refund, email info@loudrooms.org with your order number and the event name. We aim to respond within 5 business days.